> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.wheelio-app.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to disable double opt-in in Klaviyo?

||| **Klaviyo only adds Members to your Lists AFTER they have double opt-ed-in if double opt-in is enabled.**
|| **Usually when your stats from Wheelio Dashboard don't match up with Klaviyo is due to having double opt-in enabled.**

# How to disable Double Opt-In in Klaviyo?

* To disable double Opt-in in your Klaviyo Account:

* Click " **Settings** "

* Click on **Account > API Keys**, navigate to **Default opt-in settings** and select your preferred option.

![](https://storage.crisp.chat/users/helpdesk/website/b6c5f311789fa000/opt-in_s6dliy.png)

_Note: We highly recommend using Double Opt-In (having it Enabled) as this highers the quality of your leads._