Question 1

How to Integrate Wheelio with Klaviyo?

Accepted Answer

To start integrating Wheelio with Klaviyo, first, click on the " Integrations " tab located in the top bar of Wheelio Dashboard. After doing so, click on the " Klaviyo " box.

To get your Klaviyo API key that's required, click on the marked text.

Once logged in Klaviyo, head over to the Settings > Account > API keys, click on the " Create private API key " and after it gets created, click on the eye located next to the password, to view the content like shown in the screenshot.

Please make sure to enable the API Key permissions as shown here:

Copy the private API Key and go back to Wheelio Dashboard to paste it in.

Select your List in the dropdown and then Enable the integration.

Click the " Save Changes " to save the current steps.

To finalize your integration, you are required

Question 2

How to integrate Wheelio with Shop?

Accepted Answer

| Wheelio x Shop integration is available only for Wheelio Shopify

Go to your Wheelio Campaign >> Integrations tab >> click the "Enable" toggle as marked on the screenshot.

To be eligible for lead capture with Shop you must have Shopify Payments and Shop Pay enabled.

Question 3

How to have Wheelio shown to the customer again in X minutes, X hours, X days?

Accepted Answer

To have your Wheelio appear and re-appear after X amount of minutes or hours or days

Wheelio Dashboard >> Campaign >> General

Question 4

How to cancel the subscription?

Accepted Answer

Shopify version

To cancel your Wheelio account and subscription, from your Shopify admin, click Settings > Apps and sales channels. Locate the app and then, simply click Uninstall app to remove it from your store and cancel the subscription.

All-platforms Wheelio

To cancel your All-platforms Wheelio account use the "Cancel Plan" button like shown in the screenshot under Website settings.

|| Be sure to download your invoices prior to removing the Account as you won't be able to access it once you have canceled your Wheelio account.

Question 5

How to send coupon code to customer in Klaviyo?

Accepted Answer

**Coupon that was won by customer can be send using your Klaviyo Campaign. **

Including the coupon code in your Email can be done via HTML Editor or Plain Text Editor.

HTML Editor

To insert the custom field in HTML Editor, click on "Add personalisation" and find in the dropdown select menu the custom field name "couponcode".

How to insert a Wheelio won coupon into Klaviyo

Plain Text Editor

To use the custom field in your Plain Text Editor, use the following code snippet: {{ person|lookup:'couponcode'|default:'' }}

Question 6

How to integrate Wheelio with Attentive?

Accepted Answer

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